Not receiving email updates from the Forum

0

Dear Sirs,

Usually, I receive email updates 

  • Email updates when replies are made to my posts in the forum
  •  Email updates when new questions are asked in the forum

The setting for both is On in my Profile

The last email update is Fri 22-Mar-19 6:00 PM

Need help to ensure that I receive email updates from the Forum for both 

  • Email updates when replies are made to my posts in the forum
  •  Email updates when new questions are asked in the forum

Best regards

Arsil Hadjar

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Discussion

Don, I frequently edit posts. Could it be that in an effort not to send notifications several times all notiticatiosn are cancelled?
Variatus (rep: 2958) Jun 26, '19 at 4:13 am
Not sure, but I'll look into it today guys.
don (rep: 1715) Jun 26, '19 at 12:46 pm
From what I see, everything looks ok to me. I checked your email settings for the site, all seems good, and I checked the place that sends the email and it seems good, and I haven't had an issue getting the emails myself. There is one more potential issue that I can think of related to the most recent server move, but can you first check your spam/junk folders to see if it got in there? The edit posts emails run a bit different and should not send a new notification until the previous one has been viewed. Also, these emails run on a much smaller scale when triggered; the scale issue might be the cause of the other email issue though if it didn't just end up in a spam folder.
don (rep: 1715) Jun 26, '19 at 3:27 pm
Dear Don,

I have checked my spam folder and no  email updates from the forum in that folder

Best regards
Arsil Hadjar
Arsil (rep: 32) Jul 1, '19 at 8:20 pm
Dear Don,

To solve the problem, should I unsubscribe from the forum and then re-subscribe again afterward?

Best regards
Arsil Hadjar
Arsil (rep: 32) Jul 3, '19 at 9:08 pm
Sure, go ahead and try that because I am not seeing this issue on my end. I can take another look at the issue soon if it still persists; really not sure why this would be happening - email is a lot more annoying to manage than I ever imagined lol.
don (rep: 1715) Jul 6, '19 at 6:28 pm
Arsil, did you ever start getting the emails?
don (rep: 1715) Aug 5, '19 at 4:45 pm
Dear Don,

Sorry for the late reply.
Yes, the situation back to normal again and I already start getting emails again.
The case now can be considered closed

Many thanks for the help.
Arsil (rep: 32) Sep 11, '19 at 6:53 am
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