I'm on Office 365 and have files that are using the legacy "Share" function, not co-authoring. The files are stored in a remote server. (I'm still using the legacy "Share" because not everyone is on 365, plus we're not cloud-based.)
My colleauges in the same office with me they can open, work on and save the files with no issue. Some are on 365, others are still on 2010.
But other people in other offices are reporting the files are opening up "Read-Only" for them. I can't figure out why or how to solve it.
One person in another office, he did a Save-As for one file and the new file he created worked fine afterwards for him and myself.
However when I tried this "trick" and do Save-As for other files, they're still "Read-Only" for people in other offices.
Please help!!